Impower

Montana

Leading platform for the real estate industry – customer portal, case management & service provider networking

Created by

Facilioo

Installations

1000+ Nutzer

Hausverwaltung

Version 1.2.4

News

Partner overview

1/4 – casavi × Impower: Verbunden. Synchronisiert.

2/4 – casavi × Impower: Verbunden. Synchronisiert.

3/4 – casavi × Impower: Verbunden. Synchronisiert.

Solution

With more than 130,000 connected buildings and 2.7 million units, casavi is one of the leading platforms for the real estate industry in the German-speaking region. Over 2,000 property management companies and housing organizations rely on casavi’s cloud solution to automate processes, improve communication, and efficiently connect all stakeholders. Founded in 2015, casavi has grown continuously and now employs around 130 people across its locations in Munich, Frankfurt, and Berlin.

Main features

Feature 01

Automatic data synchronization

The integration between casavi and impower is implemented via an API-based, bidirectional interface. Master data is entered once in impower and is automatically transferred to casavi in real time—new records are created automatically in the customer portal, and existing ones are reliably updated.

What is synchronized?

Properties and units
Owner, tenant, and service provider contacts incl. address and communication data
Documents (e.g., owners’ meeting invitations, serial letters, statements)

Benefits:

No duplicate data maintenance—enter data once in impower, automatically available in the portal
Consistently high data quality without manual reconciliation
Clear data ownership in impower with an always up-to-date portal
Easy data transfer even for existing systems—smooth onboarding guaranteed

Feature 02

AI-powered assistant features

Casavi offers intelligent, AI-powered assistant features that noticeably simplify daily work for property management teams. By using artificial intelligence, recurring tasks are automated and processing times are significantly reduced.

AI features at a glance:

Automated summaries – cases and communication threads are summarized by AI so everyone can quickly understand the current status
AI chat – quick internal queries via an intelligent assistant that can access system data
Suggested replies – automatically generated draft responses for tenant and owner inquiries that reduce handling time and standardize communication

Result:

Less manual work, higher service levels, and more time for consulting, service, and value-adding activities.

Feature 03

Digital customer & communication portal

Impower serves as the leading administration system, while casavi acts as the central customer and communication portal. Property management companies provide owners and tenants with a fully-fledged digital service portal—without additional maintenance effort, since all relevant data automatically flows from impower.

Typical use cases:

Providing a digital customer portal without manual maintenance effort
Sending owners’ meeting invitations and documents directly to the casavi portal
Smooth system rollout—regardless of whether impower or casavi was used first

Added value for all stakeholders:

Owners can access the information relevant to them in the portal at any time
Property managers get faster response capabilities and standardized workflows
Tenants benefit from a modern, digital service experience with app access

Quotes & success stories

We believe in creating digital ecosystems that truly make a difference. Our partnership with EMpower brings together powerful tools that simplify daily operations, connect stakeholders, and enhance overall efficiency.

John Doe

Partnering with Impower allows us to bring real value to property managers through seamless integration and automation. By connecting casavi with Impower, we eliminate repetitive tasks, improve data accuracy, and create a smarter, more ways to manage properties at scale.